Human Resources

Through dreams we can build successful businesses and to make them come true we need people who believe in them!

Learn about the openings in PHC Hotels Portuguese Hospitality Collection and send your updated CV. Come and be part of a successful team in expansion.

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Reservations Supervisor (male or female) – PHC Hotels

Requirements:

Vocational training or higher education in the field of tourism (preferred);
Proven professional experience of at least three years in reservations (international hotel chains preferred);
Knowledge of InovGuest PMS (preferred);
Excellent knowledge of Opera PMS (mandatory);
Excellent knowledge of OTA extranets and Channel Manager (D-Edge);
Knowledge of basic computer software (Excel, Word and Outlook);
Fluent in written and spoken English (additional languages are a plus);
Flexible working hours.

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Head Receptionist (male or female) – Hotel Mundial

Requirements:

Higher or technical education in hotel management or tourism techniques;
Proven experience as a receptionist in a 4- or 5-star hotel;
Essential languages: written and spoken Portuguese and English (additional languages a plus);
Excellent presentation and communication skills;
Good interpersonal and customer service skills;
Sense of commitment and autonomy and a strong work ethic;
Works well in a team and is friendly and punctual;
Availability and flexible working hours for rotating shifts, including weekends and public holidays;
Basic computer skills (knowledge of booking platforms and InovGuest are a plus).

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Door Attendant (male or female) – Hotel Mundial

Requirements:

Good communication skills and ability to assert oneself;
Enjoys working in a team;
Positive and proactive attitude;
Flexibility and availability of working hours;
Dynamic, with good organisational skills;
Sense of responsibility and ethics;
Excellent level of spoken English (additional languages are a plus);
Availability of working hours.

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Guest Relations (male or female) – Hotel Mundial

Requirements:

Degree in hospitality management, public relations or other relevant field;
At least two years’ experience as a receptionist/guest relations professional;
Fluent in English and French (additional languages are a plus);
Knowledge of InovGuest PMS (preferred);
Team-oriented, proactive and dynamic;
Strong computer skills, especially Excel;
Good knowledge of front-office management;
Excellent communication and leadership skills;
Passionate about service and customer satisfaction.

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Bartender (male or female) – Hotel Mundial

Requirements:

Minimum education: Secondary school or vocational education;
Responsible, dynamic, organised, friendly and able to communicate well;
Experience in the role (mandatory);
Fluent in foreign languages, especially English;
Proactive, friendly, works well in a team and has good presentation skills;
Availability of working hours.

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Server (part-time, mornings, male or female) – Hotel Mundial and Hotel Portugal

Requirements:

Two years’ experience in 4-star hotels or restaurants of a similar standard is a plus;
Fluent in English (additional languages are a plus);
Sense of responsibility and well-organised;
An attentive and helpful attitude and sympathetic approach to customers;
Team-oriented, proactive and dynamic;
Neat appearance;
Immediate availability.

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Server (room service, male or female) – Hotel Mundial

Requirements:

Two years’ experience in 4-star hotels or restaurants of a similar standard is a plus;
Fluent in English (additional languages are a plus);
Sense of responsibility and well-organised;
An attentive and helpful attitude and sympathetic approach to customers;
Team-oriented, proactive and dynamic;
Neat appearance;
Immediate availability.

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Cook (male or female) – Hotel Mundial

Requirements:

Two years’ experience in 4-star hotels or restaurants of a similar standard is a plus;
Professional training in the culinary field;
Work experience in similar roles;
Dynamic, proactive individual with a sense of commitment and responsibility;
Able to work in a team and has a passion for the job;
Flexible and versatile;
Available to work split shifts.

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Floor Manager (male or female) – Hotel Mundial

Requirements:

Professional training in the area;
Proven professional experience in floor and public area management is a plus;
Experience in the hotel industry is a plus;
Excellent ability to communicate, interact and empathise;
Focus on excellence in customer service;
Responsible, organised and customer-service oriented;
Attention to detail and problem-solving skills;
Proactive and dynamic;
Leadership and teamwork skills;
Ability to multitask;
Availability of working hours.

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Laundry Manager (male or female) – Hotel Mundial

Requirements:

Professional training in the area;
At least 1 year’s experience as laundry manager;
Experience in national or international hotel chains is a plus;
Excellent knowledge of cleaning processes and laundry management;
Excellent ability to control emotions;
Excellent communication and leadership skills;
Passionate about high-quality service and customer satisfaction;
Ability to multitask;
Excellent basic computer skills, especially Excel.

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Caretaker with driving licence – Hotel Mundial

Requirements:

Qualifications in further education;
At least 6 months’ work experience in a similar role such as housekeeper or janitor;
Category B driving licence (mandatory);
Fluent in Portuguese, with knowledge of English a plus;
Good ability to manage emotions;
Good team working skills;
Excellent communication, interpersonal and stress management skills;
Passionate about high-quality service and customer satisfaction.

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Multi-skilled Maintenance Technician (male or female) – PHC Hotels

Requirements:

Qualifications in further or higher education;
Previous work experience in a similar role;
Knowledge of technical installations (electrics, air conditioning and ventilation systems, security systems [CCTV and fire detection], plumbing, gas mains, centralised technical management, electromechanical and audiovisual systems, building construction and carpentry);
Availability of working hours;
Enjoys working in a team and has good interpersonal skills;
Good communication skills;
References..

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HVAC Technician (male or female) – PHC Hotels

Requirements:

Qualifications in further education;
Training as a Category I technician (capable of handling fluorinated gases) preferred;
Previous work experience in a similar role, particularly in the installation and maintenance of HVAC equipment;
Technical competence and skills in corrective and preventive maintenance;
Dynamic and autonomous, but with good interpersonal skills and a taste for teamwork;
Good communication and critical thinking skills and a sense of responsibility and organisation.

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